Author name: Lydia Swallow

Retail Marketing in 2030: Beyond the Transaction to True Placemaking

By Chloe Keith, Managing Director at Toolbox Marketing A decade ago, most retail destinations still believed a good campaign and a well-lit car park were enough to bring people through the door. That world is gone. Physical retail isn’t competing with the shopping centre down the road anymore -it’s competing with a sofa, a phone, […]

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What Sheffield Can Teach Us About Great Placemaking

Reflections from the REVO Study Tour The recent REVO Study Tour in Sheffield provided a fantastic opportunity to spend two days exploring some of the city’s most exciting regeneration projects, alongside professionals from across the retail, property, and placemaking sectors. From the transformation of Park Hill and the evolving Heart of the City, to independent

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Toolbox Marketing Appointed on Eastgate, Basildon

We are delighted to add this prominent Essex shopping centre to our growing list of 2026 wins. We are pleased to announce that Toolbox Marketing has been appointed as the full-service marketing partner for Eastgate Shopping Centre in Basildon. Our team will be delivering innovative strategies and creative campaigns designed to showcase everything Eastgate has

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Supporting a new charity bring their vision to life through thoughtful design

How we helped Little Ripples build a compassionate brand identity from the ground up. Whilst all of our creative projects are more than just about creating a logo, they’re about bringing their story to life, this project definitely hit different.  When Keri, the founder of Little Ripples approached us with her vision to support young

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Future-proofing Retail: The 10 Trends Shaping 2026

In the world of retail and placemaking, keeping on top of what’s trending is a necessity. At Toolbox Marketing, we’ve spent over 25 years helping retail destinations, leisure hubs and shopping centres turn spaces into thriving communities. As we look toward the landscape of 2026, the rules of engagement have shifted. From the “death” of

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