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A Night To Remember: Celebrating Community At The Sceptre Awards

By Kim Dodd, Client Services Director at Toolbox Marketing On Wednesday 30 September, shopping centre teams from across the UK gathered at the Park Plaza Westminster Bridge Hotel in London for an evening of celebration.  Toolbox were extremely proud to get up on stage three times during the evening for the Community Initiative of the […]

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What Newcastle Is Teaching Us About the Future of Destinations

By Kim Dodd, Client Services Director at Toolbox Marketing Newcastle offered a compelling example of how town and city centres can evolve beyond their traditional roles as places to shop, eat and drink. During the recent Leisure Property Forum Study Tour, we explored the people, places and partnerships reshaping the city’s leisure and hospitality offer.

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Retail Marketing in 2030: Beyond the Transaction to True Placemaking

By Chloe Keith, Managing Director at Toolbox Marketing A decade ago, most retail destinations still believed a good campaign and a well-lit car park were enough to bring people through the door. That world is gone. Physical retail isn’t competing with the shopping centre down the road anymore -it’s competing with a sofa, a phone,

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What Sheffield Can Teach Us About Great Placemaking

Reflections from the REVO Study Tour The recent REVO Study Tour in Sheffield provided a fantastic opportunity to spend two days exploring some of the city’s most exciting regeneration projects, alongside professionals from across the retail, property, and placemaking sectors. From the transformation of Park Hill and the evolving Heart of the City, to independent

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Supporting a new charity bring their vision to life through thoughtful design

How we helped Little Ripples build a compassionate brand identity from the ground up. Whilst all of our creative projects are more than just about creating a logo, they’re about bringing their story to life, this project definitely hit different.  When Keri, the founder of Little Ripples approached us with her vision to support young

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How Can Shopping Centres Plan Ahead For The Upcoming Season

When it comes to planning events, campaigns and seasonal activations, Spring starts in February, with an abundance of fresh opportunities to engage visitors and encourage footfall. From family friendly activities to colourful installations, planning ahead can ensure your centre stays at the top of mind and of course, top of the search results! At Toolbox

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Future-proofing Retail: The 10 Trends Shaping 2026

In the world of retail and placemaking, keeping on top of what’s trending is a necessity. At Toolbox Marketing, we’ve spent over 25 years helping retail destinations, leisure hubs and shopping centres turn spaces into thriving communities. As we look toward the landscape of 2026, the rules of engagement have shifted. From the “death” of

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