ESG at Toolbox Marketing


Environmental considers how we use energy and manage the environmental impact on the planet, not only for our business but the impact on our clients businesses. 

Factors considered are energy efficiency, climate change, carbon emissions, biodiversity, air and water quality, and waste management and responsible procurement.


Social considers how we foster our people and culture, and how that has ripple effects on the broader community and our clients. 

Factors considered are inclusivity, gender and diversity, employee engagement, customer satisfaction, data protection, privacy, community relations, human rights and labour standards.

As well as showing support, helping raise awareness, collecting donations and more.


Governance considers our internal system of controls, practices, and procedures and how an organisation stays ahead of violations.

Factors considered are the company’s leadership, executive compensation, shareholder rights, bribery and corruption, lobbying, and whistleblower programs.

We have policies for all major governance factors. 

Our Vision


Our goals

We aim to be socially accountable. A responsible mindset drives everything we do across our business, with care and integrity on the list of Toolbox Marketing’s core values.


Our employees

Toolbox Marketing is an inclusive working environment, where we continually develop our talent, reward great performance, protect our people and value our differences.


Our community

Toolbox Marketing strongly believes in supporting our community through local groups, charities and festivals to promote events in our region and help drive the local economy.


Our environment

Toolbox Marketing is an inclusive working environment, where we continually develop our talent, reward great performance, protect our people and value our differences.


Our customers

At Toolbox Marketing we pride ourselves on creating long-lasting relationships with our customers. We aim to provide a fair and transparent service.


Our industry

Each year we accommodate one marketing and one design work experience placement, developing strong connections with the local college and schools, and giving back to our industry.

Our green credentials

  • Recycling bins in the office
  • Think before you print policy to reduce paper
  • Print on recycled paper/materials for us and clients (where budget allows)
  • Company travel policy to reduce impact on the environment when driving a car
  • Use smart technology to save paper – ie DocuSign and Pleo
  • Allocated working from home days to reduce carbon emissions
  • Energy-efficient underfloor heating
  • Reusable water bottles, coffee cups and tote bags (coming soon!)
  • Office supplies, including cleaning products and stationery are eco-friendly where possible 

Our achievements

  • We Completed an ESG company audit and created an ESG Strategy
  • We carried out 12 good deeds, one per month in 2021 
  • We took part in lonely bouquet day where we live
  • We took part in Girls Night Out St Nicholas Hospice where we walked 11.2 miles in 3 hours, 23 mins and raised £1,122 for St Nicholas Hospice
  • We held a Macmillan Coffee Morning on 1st October and raised £121,90
  • To mark World Mental Health Day on Sunday 10th October we funded a member of the company to complete a Mental Health First Aid training course
  • We attended a training course by the Incredible ‘Autism Anglia‘ that provided an insight on how to make events more inclusive to the neurodivergent community
  • We took part in ‘Recycling Week’ and all staff members weighed their recycling.
  • We hosted a bake sale for Wear it Pink Day and raised £354.27 for Breast Cancer Now!
  • To mark Purple Tuesday on 2nd November a member of the company completed Autism Awareness Training
  • To help support Ukraine during these uncertain times, we donated £46 from each of the Toolbox team (total of £506) to help provide Ukrainian families with emergency water and hygiene kits
  • We deliver free marketing support to 5 local businesses
    (The Grumpy Goat, The Cross Keys public house, Bardfest, East Anglian Beer Festival, Bury St Edmunds Women’s Aid)
  • Attained Carbon Negative status
  • Many of our Centre’s have taken part in the incredible ‘One Great Day‘ supporting Great Ormand Street Children’s Hospital and one local children’s charity.

Our goals

  • We will continue to research innovative sustainability initiatives for both us as a company and our clients.
  • We will continue to support our local community and charities through regular activities, from providing our services to fundraising.
  • We will continue to provide work placements for local students.
  • We will continue to invest in our staff including Diversity, Equality & Inclusion training.