This partnership marks Toolbox Marketing’s fourth significant new appointment since October, reinforcing its expertise in developing community-focused marketing strategies for mixed-use developments.

Owned by Cherwell District Council and managed by Savills, Castle Quay serves as a cornerstone of Banbury’s town centre, offering a blend of dining, cultural, and entertainment facilities, catering to a wide range of visitors. With the addition of Castle Quay Waterfront, the site has expanded its offerings to include popular venues such as a Premier Inn, The Light cinema, a bowling alley, and restaurants like Pizza Express, Nandos, and Loungers, further enhancing its appeal as a dynamic, vibrant destination for all ages. 

“We are thrilled to begin this new partnership with Castle Quay and look forward to contributing to its ongoing success,” said Chloe Keith, Managing Director at Toolbox Marketing. “Our team is passionate about creating engaging campaigns that strengthen connections with the local community, attract visitors, and support the centre’s role as a key part of Banbury’s future.”

Toolbox Marketing’s expertise in placemaking and mixed-use development marketing makes it the ideal partner to help Castle Quay adapt to evolving community needs. From digital marketing and social media to branding and event activation, Toolbox Marketing will deliver a comprehensive suite of services tailored to the centre’s vision.

“We are delighted to welcome Toolbox Marketing as our new marketing partner for Castle Quay,” said Oliver Wren, Centre Manager at Castle Quay. 

“Their creativity and proven track record in driving success for destinations across the UK make them a perfect fit as we aim to enhance Castle Quay’s offering and ensure it remains a thriving destination for visitors. We are particularly excited to be collaborating with them over a range of community initiatives over the coming months.”

Photo left to right: Kelly Pugh, Account Executive at Toolbox Marketing, Saskia Wilson, Digital Marketing Assistant at Toolbox Marketing, Chloe Keith, Managing Director at Toolbox Marketing, Liz Swift, Retail Liaison Manager at Castle Quay, Katie Chapman, Account Manager at Toolbox Marketing, Lydia Swallow, Digital Account Executive at Toolbox Marketing and Samantha Tuff, Castle Quay.

Managed by Cushman & Wakefield Regent Arcade spans over 200,000 square feet and is located in the heart of Cheltenham. It is home to an eclectic mix of retailers, including high-street favourites like H&M, Decathlon and TK Maxx, as well as independent boutiques and dining options. The centre is also famous for the Wishing Fish Clock, the largest mechanical clock in the UK, which attracts numerous visitors year-round.

“We are thrilled to be partnering with Regent Arcade, a prestigious and historic shopping destination,” said Chloe Keith, Managing Director at Toolbox Marketing. “Our goal is to enhance the customer experience, drive footfall, and build lasting relationships through creative and impactful marketing solutions.”

Toolbox Marketing has a proven track record in the placemaking and retail marketing sectors, offering a comprehensive suite of services that include digital marketing, social media management, branding, and event planning. With this expertise, Toolbox Marketing will help Regent Arcade remain a leading retail and leisure destination in Cheltenham.

“Following a thorough tender process that attracted a large amount of interest, we are excited to have appointed Toolbox. Their enthusiasm for the scheme combined with expertise in retail marketing made them the clear choice. We have a lot of exciting events planned as we approach the festive season and this will undoubtedly have a positive impact on the centre.” said Scott Lahive, Centre Manager at Regent Arcade.

Photo left to right: Chloe Keith, Managing Director at Toolbox Marketing, Scott Lahive, Centre Manager at Regent Arcade, Zoe Butt, Centre Administrator at Regent Arcade and Laura Wilson, Account Manager at Toolbox Marketing in front of the iconic Wishing Fish Clock in Regent Arcade.

Spanning over 380,000 square feet, Market Place Shopping Centre is centrally located in the heart of Bolton and has long been a beloved hub for local shoppers. Managed by Tandem Property Asset Management, and owned by Moorgarth Retail Limited, Market Place is a vibrant hub that features a variety of shops, restaurants, and entertainment options, catering to the diverse tastes and needs of the community. The seamless blend of historic charm and modern amenities makes it a unique destination for both locals and tourists alike.  

The centre features a robust leisure component with a state-of-the-art 9-screen The Light cinema, Amazonia adventure park and Game Vault.  On the retail side, Market Place is anchored by major brands such as H&M, Next and River Island, while The Vaults provide a stunning backdrop to Bolton’s new social scene, ensuring a high-quality experience for all visitors. 

“We are delighted to officially announce our partnership with Market Place in Bolton,” said Chloe Keith, Managing Director at Toolbox Marketing. “As a leading agency, Toolbox Marketing aims to use our expertise and creativity to drive footfall, build customer loyalty, and enhance the overall experience at Market Place.”

Toolbox Marketing’s impressive track record in the placemaking arena played a pivotal role in their selection. The agency offers a comprehensive suite of services, including digital marketing, social media management, branding, and event planning. These capabilities will empower Market Place Shopping Centre to stay at the forefront of the rapidly evolving retail and leisure landscape.

“We are truly elated to have Toolbox Marketing on board with us here at Market Place, Bolton.  With their impressive track record and leadership status within the industry, it certainly is an exciting time for us all.” said Nicola Shawcroft, General Manager at Market Place.