Toolbox Marketing was formed over 20 years ago founded by internationally acclaimed mall marketeer Michelle Buxton.  Toolbox Marketing has grown to be one of the largest specialist marketing agencies serving the real estate sector in the UK and Europe.  We remain the lead innovators and positive disruptor in the sector that we work within.  Toolbox Marketing provides insight-driven strategic and creative solutions to retail property and place making challenges. Our work ranges from the serious business of portfolio planning and brand repositioning – to the magic of creating emotionally engaging communications that make people want to shop, dine and play.  Toolbox Marketing is part of Toolbox Group.

Job Purpose

As Marketing Account Executive you will assist the Account Management team in developing and implementing the marketing strategies for our shopping centre clients.  

You will be required to support the Account Management team to ensure all work undertaken on behalf of Toolbox Marketing is delivered to a high standard.  An integrated and effective approach to all marketing activity and deliverables is required.

No two days are the same but your main responsibilities will include:

1 Responsible for the coordination, delivery and reporting of marketing campaigns either supporting the rest of the team or for your own clients
2 Working in partnership with the Content Executive, deliver, monitor and measure Social Media across multiple channels
3 Website maintenance, eflyers and database management 
4 Digital marketing, organic and paid for 
5 Physical marketing, including events and campaigns 
6 PR & media, writing, buying and monitoring 
7 Communications with clients, tenants, suppliers and stakeholders 
8 Analysis, reporting, KPIs and ROI 

What you can bring to us:

  • Standards – Ensuring all work undertaken on behalf of Toolbox Marketing is delivered to a high standard in relation to the budget.
  • Time Management – Managing your time and input for all projects undertaken in relation to the budget and/or hours quoted.
  • Communication – Work closely and communicate effectively and efficiently with other departments within the business to ensure an integrated and effective approach to all activity – account management, project management, design, web & app development, finance.

For our Clients:

  • Capable of juggling multiple account management projects at a time, while maintaining sharp attention to detail
  • Ability to develop and maintain a positive working relationship with clients, suppliers and stakeholders
  • Proven flair for client communication and understanding of consumer behavior
  • Ensuring that all Toolbox Marketing costs associated with a campaign are quoted and charged

Preferred attributes:

  • Ability to develop and maintain a positive working relationship with clients, suppliers and stakeholders
  • Self motivated
  • Detail-oriented
  • Problem solving skills
  • The ability to multitask
  • Ambitious and enthusiastic
  • Honest and trustworthy
  • Confident
  • Excellent verbal and written communication skills
  • Exceptional organisational skills
  • A go getter

Relevant Experience:

  • Proven experience working as an Account Executive or relevant role.  Ideally BA/BS degree in Marketing
  • Knowledge of digital marketing and social media systems and tools such as: Sprout Social, Tweet Deck, Social Pilot, Google Analytics, Mailchimp or similar software(s)
  • Excellent communicator who is able to work at all levels both written and verbal. 
  • Capable of  listening, negotiation and presentation abilities
  • An individual who is self motivated, enthusiastic, confident and has the ability to multitask 


  • Driving license and car to easily travel to clients and the location of the office. 
  • 1 years experience in a marketing role 

What do we offer?

  • Hybrid working from your home, and our offices for collaboration with your team
  • Learning and Development plan – bespoke to you with funding allowance from us
  • 22 days paid holiday, plus Bank Holidays (Increasing to 25 days in January 2022)
  • Modern office with refreshments
  • Stakeholder pension after 3 months (if meeting legal criteria)
  • Volunteering day to further support our ESG strategy
  • Social events (COVID secure)
  • Finish at 4pm Fri-Yays! 
  • Company dog and cat in our Bardwell office.

How to apply 

To apply, please send a copy of your CV with a covering letter and link to your portfolio to Chloe Keith, Managing Director:

Closing date: 17th October
Interviews: w/c 25th October

Polite notice

No agencies, thank you

Please use email as your only channel of communication